What if I am unsure about ordering over the internet?
Italybyweb.com has been successfully importing and selling Italian furniture over the internet for over 10 years. We are looking for long-term relationships with our customers. We offer a quality satisfaction guarantee. We welcome as many calls and emails as it takes to make sure you are comfortable before you purchase.
Is there somewhere that I can see the product?
At Italybyweb.com, not having the expensive overhead of stores all over the country is just one more way that we’re able to keep prices low. We’ve invested money on our website to make it easy to use. Our goal is to do a great job of bringing the product to life on your screen. Often times we can provide higher resolution images that we can send you if there is a particular detail you’d like to see. Thanks to our enthusiastic customers we have throughout the country, we’re sometimes able to connect you with someone in your that will show you their furniture.
How do I get delivery to my home or office?
All international shipping costs to our warehouses in New Jersey, North Carolina, or California are included with the price. In-home, white glove delivery — with a complete assembly in your home or business, is something we arrange for you. This cost depends on the total weight and destination zip code, so please call, email, or post an online question for a complete quotation.
What is the estimated turnaround time for quality Italian furniture?
Most of our Italian manufacturers produce furniture once an order is placed. The process takes 5-8 weeks to make these fine pieces, about 2-3 weeks to travel by ocean container and 2-3 weeks to your home or business . If you need the furniture sooner, we can have your Italian furniture sent by air, which is quicker but there are additional costs. Our customers feel that the quality is well worth the wait.
Are these wholesale prices for premium Italian furniture?
Since we deal with our approved Italian manufacturers directly and have no need for middlemen, costs are kept low. In most cases 40%-60% lower than retail. We ship full containers to the US and specialize in Italian products which keep costs 25%-35% lower than other websites that sell imported furniture.
What are my Customization Options?
Because the furniture we sell is made-to-order for you in Italy, most pieces are available with a wide array of customization options — from finish color, to table top styles, to choice of fabric, and more. So working with you to create just the right piece for you and your home is our specialty. You’ll see many of these customization options on the individual product details pages. But as always, we’re here to help you; just call or email and we’ll be happy to walk you through the many options available to you.
What’s the Quality and Workmanship?
All of our furniture is top quality and 100% made in Italy. We know and have selected our manufacturers and for their quality, and because their products are made in Italy. Please don’t be confused by Italian style furniture that is really made in others countries with low wage workers. Although their price maybe close to ours they cannot match the quality and workmanship of our Italian-made furniture. The Italians are world renowned for their design and workmanship skills. If quality is important in your decision, then you have come to the right place.
What is the Process of Ordering?
Call our office toll-free at 800-55-ITALY – 800-554-8259 or email us at firstname.lastname@example.org with your contact information. We will answer your questions, help you with selections and take your order. We will send you out samples of the wood finishes, fabrics for the chairs and any other samples you request. Once you get them, you will email your selection to us and sign our paperwork to finalize your order. We have a tremendous customer satisfaction rate using this system over the last 10 years. Then, we will place your order with our Italian manufacturers and reserve your space on one of our international shipping containers. We will update you throughout the process as your Italian furniture arrives in our US warehouse, and ultimately gets delivered by our white glove delivery company into your home.